WORLD WIDE SHIPPING
We deliver shipping world wide shipping with our partners at Swedish postal service (Postnord) and FedEX for secure and fast shipments. All prices on ZEEKSACK™ WEBSHOP are shown excluding shipping fees. The shipping fee is paid by the customer. The shipment fee is shown once the order is placed and all necessary information is filled out at checkout.
Estimated time of delivery is 1-6 business days depending on the customer’s delivery address and the amount of deliveries to be shipped. Please note that time of delivery may increase due to campaigns and public holidays.
Uncollected shipments will be returned to us by the postal service after 14 days. In case of uncollected shipment(s), we reserve our right to charge the customer any costs for return shipping, service fee and handling fee.
Our main goal is that the customer is happy with their purchase and our products. Customers on ZEEKSACK™ WEBSHOP receive a 14 days return/exchange right. The first day of this 14-day period is the day the customer receives their shipment. If the product is customized or has a personal touch, the first day of the return period is the day we give information on the order. The exchange policy does not apply to discounted products or gift cards.
The return shipment is paid by the customer, unless the customer has received the wrong product or damaged goods. Please contact Customer Service regarding return shipping and we will be happy to assist you. Returns must be shipped as a prepaid parcel, i.e. C.O.D. (Cash on Delivery) is not accepted. Naturally, exchange products and replacement products are reshipped to the customer free of charge.