PRIVATE POLICY

COOKIES

ZEEKSACK™ WEBSHOP uses cookies to ensure the best experience for our customers. Cookies are used to save the content of the customer’s shopping cart while browsing the shop and to maintain chosen currency and language for the next visit. No personal information or details about the device used are saved in cookies.

A Cookie is a small text file that ZEEKSACK ™ WEBSHOP requests to save on your computer to provide access to various functions. You can set your browser to automatically deny cookies. More information can be found on the Post and Telecom Agency's website.

Continue reading: What is a cookie?

PERSONAL INFORMATION (GDPR)

By shopping or registering an account with us at ZEEKSACK ™ WEBSHOP, you accept our data protection policy and our processing of your personal information. We protect your personal privacy and do not collect more information than necessary to process your order and to communicate with you as a customer.

We do not sell or otherwise distribute your information to third parties without legal basis. You have the right under the General Data Protection Regulation to obtain the information we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or removed. Please contact our customer service if you have questions about this.

ZEEKSACK ™ WEBSHOP is responsible for processing personal data that you provided to us as a customer. Your personal information is processed by us in order to handle your order as well as in those times when you have requested newsletters or promotional offers - to customize marketing for your individual needs.

Below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

  1. What is personal data?
  2. A personal data is all information directly or indirectly attributable to a natural person.

  3. What data do we store?
  4. In order to handle your order and answer questions related to your order (customer service), we will store your first and last name, address, phone number, email address, IP address and purchase history. Your information is stored as long as we have a legal basis to process your information, for example, to complete the agreement between us or to comply with a legal obligation, such as the accounting laws.

  5. Legal basis
  6. In connection with a purchase, your personal information is processed to complete the agreement with you. Marketing, promotions and similar mailings will be made with the consent of you.

  7. What data is shared and for what purpose?
    • Payment partner
    • Upon completion of purchase, information is shared with our payment provider. What is shared is first name, last name, address, e-mail address and phone number. If you choose to pay with invoice, your personal security number will also be saved with your payment provider. The information is saved in order to complete the purchase and to protect the parties from fraud. The payment providers (payment services) we use are: Klarna, Stripe Swish & Paypal.

    • Shipping partners
    • In order to deliver your orders and complete our agreement, we need to share specific information with the specific shipping company that handles your order. What is shared with the shipping company is your first name, last name and address of delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification purpose. The Shipping partners we work with are: DHL, UPS, FedEx & Postnord.

    • Newsletter
    • If you have chosen to subscribe to our newsletter, we share your first name, last name and e-mail address with our newsletter provider. This is to keep you updated with information and promotional offers. We use Mailchimp for mailing newsletters.

  8. The right to access & correction
  9. You have the right to receive an extract of any information about you from us. Extracts are delivered electronically in a readable format. You are entitled to ask us to update incorrect information or to supplement information that is inadequate.

  10. The right to be forgotten
  11. You can at any time request that the information relating to you be deleted. There are few exceptions to the right to delete, such as if it is to be retained in order for us to fulfill a legal obligation (for example, according to the Accounting Act).

  12. Responsible for data protection
  13. ZEEKSACK ™ WEBSHOP is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

  14. How do we protect your personal data?
  15. We use industry standards such as SSL / TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal information and passwords. We use a Swedish platform, Quickbutik, operated by Quickbutik AB, based in Helsingborg.

SECURITY

ZEEKSACK™ works hard to ensure and maintain ZEEKSACK™ WEBSHOP a safe trading place for our customers. All attempts of identity thefts and credit card thefts, access to other customers’ accounts or any criminal activity of any sort is taken very seriously and immediately reported to the police. We save IP addresses for the purpose of potential criminal investigations.