Privacy policy

This is our privacy policy for ZEEKSACK ™ WEBSHOP.
It is a fairly long text but it is important.
(Revised date:12 November 2020)
COOKIES

ZEEKSACK ™ WEBSHOP uses cookies to ensure the best experience for our customers. Cookies are used to save the contents of the customer's shopping cart when you browse the store and to keep the selected currency and language for the next visit. No personal information or details about the device used are stored in cookies.

A cookie is a small text file that ZEEKSACK ™ WEBSHOP requests to be saved on your computer to provide access to various functions. You can set your browser to automatically deny cookies. More information is available on the Swedish Post and Telecom Agency's website.

Continue reading:What is a Cake?

PERSONAL DATA (GDPR)

By purchasing or registering an account with us on ZEEKSACK ™ WEBSHOP, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than is necessary to process your order and to communicate with you as a customer.

We do not sell or distribute your information to third parties without legal basis. According to the general data protection regulation, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. Feel free to contact our customer service if you have questions about this.

ZEEKSACK ™ WEBSHOP is responsible for processing personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order as well as in the times when you have requested newsletters or promotional offers - to adapt the marketing to your individual needs.

Below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

WHAT IS PERSONAL DATA?
Personal data is all information that can be directly or indirectly attributed to a natural person.

WHAT DATA DO WE STORE?
In order to handle your order and answer questions related to your order (customer service), we will store your first and last name, address, telephone number, e-mail address, IP address and purchase history. Your information is stored as long as we have a legal basis for processing your information, for example to fulfill the agreement between us or to comply with a legal obligation, such as the accounting laws.

LEGAL BASIS
In connection with a purchase, your personal data is processed to complete the agreement with you. Marketing, promotions and similar mailings will be made with your consent.

WHICH DATA IS SHARED AND FOR WHAT PURPOSE?

PAYMENT PARTNER
After the completion of the purchase, information is shared with our payment provider. What is shared is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, your social security number will also be saved with your payment provider. The information is saved in order to complete the purchase and to protect the parties from fraud. The payment providers we use are Shopify Payments, Klarna, Stripe & Paypal.

SHIPPING PARTNERS
In order to be able to deliver your orders and fulfill our agreement, we need to share specific information with our logistics partner DreamLogistics AB, it is the specific person who handles our warehouse and who handles your order. What is shared with the logistics company is your first name, last name and delivery address. E-mail address and/or mobile number may also be shared with the shipping company for notification purposes. The shipping partners we work with are DHL, UPS, FedEx & Postnord.

NEWSLETTER
If you have chosen to subscribe to our newsletter, we will share your first name, last name and e-mail address with our newsletter provider. This is to keep you updated with information and promotional offers. We use Mailchimp to send newsletters.

RIGHT TO ACCESS AND CORRECTION
You have the right to receive an extract of all information about you from us. Excerpts are delivered electronically in a readable format. You have the right to ask us to update incorrect information or supplement the information that is insufficient.

THE RIGHT TO BE FORGOTTEN
You can request that the information about you be deleted at any time. There are few exceptions to the right to delete, as if it were to be retained in order for us to be able to fulfill a legal obligation (for example according to the Accounting Act).

RESPONSIBLE FOR DATA PROTECTION
ZEEKSACK ™ is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

HOW DO WE PROTECT YOUR PERSONAL DATA?
We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal information and passwords. We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB based in H