Guarantee

We have a clear goal.

To create and deliver amazing products that you LOVE and that help you organize and calm your mind.

That's why we offer a lifetime warranty on all our products.

If we are unable to fix or repair a manufacturing or material defect, we will replace the product, no questions asked. Please be aware that this warranty is limited to the original purchaser only. Receipt and proof of purchase will be required.

Please note that scratches, scuffs, dents and other blemishes that occur due to normal travel wear and tear are not covered by the product warranty. Nor in the event of abuse, neglect, carelessness, use of the product in any other way than intended, replacement with any part or accessory other than original parts and products, or any attempt at repair or modification unless expressly permitted in writing by ZEEKSACK . Corrosion and deterioration caused by material fatigue after prolonged use is not covered by the product warranty.

DISCLAIMER KICKSTARTER

However, we do not offer refunds, returns or exchanges for items received as Kickstarter rewards.

Here's why:

Like our Kickstarter community, the items you get after making a pledge are called "rewards" because they're not purchases in the traditional sense. The support you have given us as a Kickstarter backer allows us to grow and develop our business, create new products, improve existing ones and, last but not least, collect customer feedback. Therefore, we cannot offer refunds, returns or exchanges for any rewards from this promotion.