We have a clear goal.
To create and deliver fantastic products that you LOVE and that will help you organize and calm your mind.
That is why we offer a lifetime guarantee on all our products(Also products received as Kickstarter rewards.)
If we can not fix or repair a manufacturing or material defect, we will replace the product, no questions asked. Please be aware that this warranty is limited to the original purchaser. Receipt and proof of purchase will be required.
Please note that scratches, scuffs, dents and other stains that occur due to normal travel wear do not fall under the product warranty. Nor in the event of misuse, negligence, negligence, use of the product in any way other than intended, replacement of any part or accessory other than original parts and products, or any attempt to repair or modify unless expressly permitted in writing by ZEEKSACK . Corrosion and deterioration caused by material fatigue after prolonged use are not covered by the product warranty.
However, we do not offer refunds, returns or exchanges of goods received as Kickstarter rewards.
Like our Kickstarter community, items you receive after making a promise are called "rewards" because they are not traditional purchases. The support you have given us as Kickstarter supporters allows us to grow and develop our business, create new products, improve existing ones and, last but not least, gather customer feedback. Therefore, we can not offer refunds, returns or exchanges for any rewards from this promotion.